Steven has been involved in the marketing and overseeing the installation of the FACTS software system for more than 26 years. In addition to the tremendous information gained from his regular interaction with our many customers, he has been involved with and attended many types of training courses to cover all aspects of distribution business processing, inventory management techniques, and wholesale distribution automation. He continues to learn and share distribution industry "best practices", and stays current on applicable hardware and software technologies. He also has certifications from and completed courses through Grant Howard, Jon Schreibfeder, Dr. Don Rice, Michael Marks, Bruce Merrifield, the National Association of Wholesalers, and others.

Keven has been the senior technical support representative since the inception of Sequoia Group, Inc. Keven has been writing computer software since 1983, professionally since 1988.  He is very skilled in installing, training and supporting, and modifying the FACTS software system. Keven has been supporting FACTS since version 5 in 1989.  He has written hundreds of custom programs to enhance the FACTS system as well as code which has been included in the base FACTS software distributed by Infor.  Keven is proficient with inventory management and other distribution principles.  He has installed single and multi-site systems from as small as 5 users to installations with hundreds of workstations.

Mark has more than 40 years experience in the wholesale distribution industry. He has been involved with all aspects of distribution including: delivery, route management, purchasing, restocking controls, and inventory level management. He also worked for 8 years as the controller for a large wholesale distributor. He has had more than 25 years training on many computer hardware and software systems. Mark has been supporting FACTS for more than 20 years, and has installed several systems. He has also written many enhancement modifications to FACTS, including a complete light manufacturing system, and custom modifications to sales orders, payroll, and inventory systems. Mark's focus currently is telephone support and training for FACTS and UNIX systems. He is also responsible for the financial management of Sequoia Group, Inc.

Chris graduated from Westminster College with a bachelor's degree in accounting, and worked in the accounting department of a FACTS user for 5 years. He was also responsible for the in-house computer and software systems. He was heavily involved in software and hardware maintenance, upgrades, tuning, integration, and modification.

Chris is very well versed in FACTS integration, programming and support, as well as UNIX to Novell connectivity, Novell operating system support, remote site communications and support, etc. He has installation and support experience with many "flavors" of UNIX, and has also been implementing our internet access to the FACTS software system. Chris is also experienced in web related issues, having installed, designed and configured web pages and web servers. He has also been trained and is experienced in most general PC applications. He is very good with MS Windows® related use, configuration and installation.

Growth Strategies / Sales / Marketing / Strategic Planning Branding Business Development, Sales and Marketing Executive with strong track record driving growth, revenue and profitability by fostering collaboration and gaining consensus among customer and prospect community and stakeholders. Identifying and seizing emerging profitable strategic growth opportunities by aligning solutions with expectations to deliver value.

Ralph’s career in wholesale distribution software spans more than 35 years in a variety of roles: programming, system analysis, support, implementation, consulting and sales. While working for a distributor in the Atlanta area, he developed EDI, equipment rental, fixed assets and service and maintenance software to improve that company’s efficiency, effectiveness and customer service. He is a frequent speaker at Infor and user group conferences to help companies better leverage the tools found in their ERP business software.

Ryan has more than 15 years experience working in distribution and busienss operations. Ryan understands that company’s need to develop and maintain a sustainable competitive advantage through the efficient and effective performance of all business operations, begining with the right technology. Ryan’s experience includes purchasing, vendor relationships, supply chain management, inventory management, warehouse management, job costing, budgeting, pricing, scheduling, project management, quality control, sales, and profit and loss reporting. Ryan holds an MBA and a Bachelor's degree in Integrated Supply Chain and Operations Management.

Diane Atwood has been with Sequia Group since 2001. She is a responsible, duty-oriented, rule-compliant individual and we consider ourselves lucky to have her on our team. Diane is an extremely dedicated employee not only to Sequoia Group but to our customers as well.

Diane is here to help you with anything you may need. From projects and modifications to licensing or supplies she will do everything she can to get you to the right person or get you what you need. Feel free to call her anytime with any concern or question.

James went to school at Utah Valley University. He joined our team num(x,err=*proceed) years ago and enjoys programming and tracking down the hard to find problems. He specializes in the Service and Repair Module of FACTS. With experience in a wide variety of programming languages and applications he is ready to help with a wide variety of problems.

Derek joined Sequoia in 2007, and enjoys working with people, solving problems, and making the difference with all whom he works. Derek has worked heavily with FACTS, Unform, and credit card processing/gateways. He has consulted on and made hundreds of custom enhancements to FACTS and takes great satisfaction in those that reduce costs, increase efficiency, and maximize users use of the system.

Chris, also known as Tucker, joined our team during the summer of 2008. He comes with 6 years of customer service experience and 1 year of Inventory Control from the retail store side of things. Tucker has a Bachelors degree in Game and Simulation Programming with a focus on C++. He has jumped right into FACTS learning as much as he can on how FACTS works. He enjoys taking on new challenges as well as helping others through problems. He spends a lot of time working with the different eCommerce integrations like Storefront and Sequoia's Web Services.

Johnny has over 30 years of experience working in the wholesale distribution environment. Johnny learned the trade first hand as a member of a family owned HVAC distributor based out of Salt Lake City and later as the Director of Operations for an HVAC distributor out of Chicago. Between these positions, Johnny worked for Sequoia Group as part of their customer support team. All told, Johnny has worked with the FACTS product for nearly 20 years, both as an end user and as customer support at Sequoia Group.

Johnny has recently rejoined Sequoia Group and brings with him a wealth of practical knowledge and experience to help customers in his role of software development, support, and training.  Johnny's area of expertise is focused on Advanced Inventory Management and Relationship Management. Additionally, Johnny is experienced in nearly all aspects of distribution, including; delivery, routing, inventory control, cycle counting, sales, purchasing, manufacturing, pricing, accounts receivable, accounts payable, etc. Johnny has also been a speaker and presenter at Inforum and FACTS TUG user conference meetings teaching “best practices” for distributors.  He enjoys working and interacting with customers to help them find the right solution to whatever challenge they may be facing.

Josh works at Sequoia Group.

Kelly offers over 25 years of experience in the networking and hardware industry, nearly two decades of which have been with Sequoia Group.

Kelly’s time in the industry spans ARCnet to fiber, modems with dial-up to high-availability Internet service, corded telephones to smartphones. Kelly started as a Novell CNE, but remains cutting edge as he evolves along with technology. He holds several industry-specific certificates and works with Windows, Linux, and Mac platforms.

Kelly has done extensive work with PCs, servers, virtualization, and is also our resident Mac specialist. Setting up and managing networks is his area of emphasis, including servers and network infrastructure.

Brock works at Sequoia Group.